The Frequently Asked Questions (FAQ) section provides general answers related to parking reservations,
account management, billing, and support. Information provided here is for convenience only and may not
apply to all locations or situations. Users should always review specific details shown at the time of
booking.
Reservations
Parking reservations made through our website allow users to secure a parking space for a specific time
window at participating facilities. Reservations are subject to availability, facility rules, and posted
terms. Some facilities may require printed passes, while others accept digital confirmations.
Cancellations
Cancellation policies vary by facility and product type. Users should review the terms displayed during
checkout. In certain cases, reservations may be non-refundable once the start time has passed.
Arrival and Entry
Users are responsible for arriving during their reservation window. Facilities may deny entry outside
approved times or charge additional fees. Instructions for entry, including QR codes, license plate
recognition, or gate tickets, may be included in the confirmation email.
Overstays and Extended Time
Additional charges may apply if a user remains beyond the reserved time period. Rates are determined by
the facility operator.
Payment
Payment is processed at checkout using accepted payment methods. We do not store full payment card
details unless required to complete the reservation securely.
Security
We do not guarantee the security or condition of vehicles parked at any facility. Users park at their
own risk unless local law states otherwise.
Support
For assistance, users may contact our support team using the methods listed on the Contact Us page.
Response times may vary depending on volume. FAQs may be updated without notice.