This Privacy Policy explains how we collect, use, and safeguard personal information when you access our website or services. “Personal information” may include name, contact details, vehicle information, payment data, reservation history, and device identifiers. We collect this information when you create an account, complete a reservation, contact support, or interact with our platform.
We use personal information to process reservations, verify identity, improve platform performance, communicate with users, prevent fraud, and comply with legal requirements. We may store certain information for recordkeeping purposes or to meet operational obligations.
Payment information is processed by third-party payment providers. We do not store full payment card details unless necessary for secure transaction processing. We implement commercially reasonable security measures; however, no method of online transmission is entirely risk-free.
We may share limited personal information with facility operators, payment processors, customer support vendors, or service partners who assist in providing the platform. These parties are required to maintain confidentiality and may only use information as permitted by applicable law. We may use aggregated or de-identified data for business analytics. Cookies and similar technologies may collect device information to support features such as authentication and performance tracking.
Users may update account information through their profile settings. Certain information may remain stored for legal or operational reasons. We may provide personal information in response to lawful requests by authorities. This policy may be updated periodically. Continued use of the platform constitutes acceptance of updated terms.